Super Admin / ERP

💰

Platform GMV (MTD)

₹4.2Cr

↑ 31% MoM

🎟️

Tickets Sold (MTD)

1,24,500

↑ 18%

📅

Live Events Today

4 cities

👥

Active Users (DAU)

84,200

↑ 12%

🏢

Active Organisers

342

18 pending KYC

🏟️

Listed Venues

528

12 pending

💸

Platform Revenue (MTD)

₹42L

10% take rate

⚠️

Pending Approvals

Needs attention

Revenue Trend (Last 12 Months) Platform take rate: 10%

${[22,28,35,42,38,55,68,72,58,65,80,95].map((h,i)=>`

`).join('')}

${['Apr','May','Jun','Jul','Aug','Sep','Oct','Nov','Dec','Jan','Feb','Mar'].map(m=>`${m}`).join('')}

Revenue Mix

${[['Ticket Platform Fee',42],['Convenience Fee',28],['Ads & Promoted Listings',15],['Wristband/NFC',10],['F&B Commission',5]].map(([n,p])=>`

${n}

${p}%

`).join('')}

⚠️ 18 organiser applications pending review. Approving grants full event creation access.

${[['🏢','Oye Events Pvt Ltd','GST: 27AABCO1234A1Z5 · PAN: AABCO1234A','Mumbai','Pending KYC'],['👨‍💼','Ravescape Productions','GST: 29AABCR5678A1Z5 · PAN: AABCR5678A','Bengaluru','Docs Uploaded'],['🎪','Horizon Live','GST: 27AABCH9012A1Z5 · PAN: AABCH9012A','Pune','Under Review']].map(([icon,name,gst,city,stage])=>`

${icon}

${name} · ${city}

${gst} · ${stage}

`).join('')}

All Organisers 342 total

${['Organiser','City','Events','GMV','Status','Actions'].map(h=>``).join('')} ${[['Sunburn India','Mumbai',12,'₹2.4Cr','Active'],['BookMyShow Live','Mumbai',28,'₹8.1Cr','Active'],['Comedy Store India','Delhi',45,'₹1.2Cr','Active'],['Percept Live','Mumbai',8,'₹1.8Cr','Active'],['FLY Entertainment','Pune',6,'₹45L','Suspended']].map(([n,c,e,g,s])=>` `).join('')}

${h}
${n}	${c}	${e}	${g}	${s}

Events Pending Approval 5 events awaiting review

${['Event','Organiser','Date','Venue','Cap','Docs','Status','Actions'].map(h=>``).join('')} ${[['Tech Summit 2025','India Tech Consortium','Jun 10','HITEX, Hyderabad','1,200','✅ All Submitted','Pending'],['Rao Fest 2025','Rao Productions','Jul 4','MMRDA Grounds','25,000','⚠️ NOC Missing','On Hold'],['Comedy Night Out','Laugh Club','May 3','Habitat Centre','800','✅ All Submitted','Pending'],['Indie Rocks','Indie Artists Coll.','Jun 22','Hard Rock Cafe','400','✅ All Submitted','Pending'],['Kala Ghoda 2025','KGAF Trust','Jan 28','Kala Ghoda Area','5,000','❌ Fire NOC Missing','On Hold']].map(([e,o,d,v,c,docs,s])=>` `).join('')}

${h}
${e}	${o}	${d}	${v}	${c}	${docs}	${s}

₹4.2 Crore GMV This Month

💳

UPI Transactions

68,420

55% of volume

💰

Card Payments

28,340

23% of volume

🔄

Refunds Processed

₹8.4L

2% refund rate

📊

GST Collected

₹75.6L

Auto-calculated

Payment Gateway Split

${[['Razorpay',45],['PayU',28],['Stripe (Intl)',12],['Paytm',10],['PhonePe',5]].map(([n,p])=>`

${n}

${p}%

`).join('')}

Pending Settlements

${[['Sunburn India','₹5,38,650','Apr 20','Ready'],['NH7 Weekender','₹7,26,750','Apr 22','Processing'],['Comedy Store','₹1,24,000','Apr 25','Pending']].map(([org,amt,date,status])=>`

${org}

Due: ${date}

${amt} ${status}

`).join('')}

${[['🏠','Homepage Banners','Manage hero banners, featured events, and promotional sections'],['📣','Promotions','Create and schedule platform-wide promotional campaigns'],['📧','Email Templates','Edit transactional and marketing email templates'],['💬','WhatsApp Templates','Manage WhatsApp Business API message templates'],['📋','Static Pages','Edit About, FAQ, Terms, Privacy Policy, and Help pages'],['🎨','Design Tokens','Update brand colours, fonts, and design system variables'],['🔍','SEO Manager','Meta titles, descriptions, and sitemap configuration'],['📱','Push Notifications','Configure and send push notification campaigns'],['🎁','Featured Events','Manually curate homepage featured event slots'],['🏷️','Category Manager','Add, edit, and reorder event categories and sub-categories'],['🌐','City Manager','Add new cities, manage city-level settings and banners'],['📊','Banners & Ads','Manage sponsored banner placements across all portals']].map(([icon,name,desc])=>`

${icon}

${name}

${desc}

`).join('')}

🧠

AI Recommendations Served

2.4M

↑ 34% CTR lift

🔮

Demand Forecast Accuracy

91.2%

ML model v3.1

🤖

Fraud Detected

234

₹4.2L saved

📈

Dynamic Pricing Events

+12% revenue lift

AI Model Performance

${[['Recommendation Engine','91.2%','Active'],['Demand Forecasting','88.7%','Active'],['Fraud Detection','96.4%','Active'],['Dynamic Pricing','84.1%','Beta'],['Churn Prediction','79.3%','Training']].map(([m,acc,s])=>`

${m}

${acc} ${s}

`).join('')}

Top Performing Cities

${[['Mumbai','₹1.8Cr',43],['Delhi','₹98L',23],['Bengaluru','₹72L',17],['Pune','₹48L',11],['Hyderabad','₹26L',6]].map(([c,r,p])=>`

${c}

${r}

`).join('')}

🛡️

Threats Blocked (24h)

1,284

WAF active

🔐

Failed Login Attempts

342

12 IPs blocked

🕵️

Fraud Flags (24h)

8 auto-blocked

${[['🛡️','WAF (Web Application Firewall)','Cloudflare WAF — blocking SQLi, XSS, CSRF'],['🔐','MFA Enforcement','Mandatory 2FA for all admin and organiser accounts'],['🔒','Data Encryption','AES-256 at rest, TLS 1.3 in transit'],['🔑','API Rate Limiting','100 req/min for public, 1000 for authenticated'],['🕵️','Bot Protection','ML-based bot detection with CAPTCHA challenges'],['📊','Audit Logging','Immutable audit logs for all sensitive operations'],['💳','PCI-DSS Compliance','Card data never stored — tokenised via payment gateway'],['🚨','Incident Response','24/7 on-call security team, 15-min SLA']].map(([icon,name,desc])=>`

${icon}

${name}

${desc}

`).join('')}

Audit Log Stream Real-time · Last 100 actions

${['Timestamp','User','Role','Action','Resource','IP','Status'].map(h=>``).join('')} ${[ ['2025-04-15 18:42:11','admin@oyeimagine.com','Super Admin','APPROVE_EVENT','Event #E-2025-0045','103.24.x.x','SUCCESS'], ['2025-04-15 18:38:44','rahul@sunburn.com','Organiser','UPDATE_EVENT','Event #E-2025-0042','49.36.x.x','SUCCESS'], ['2025-04-15 18:31:02','system','AI Engine','FLAG_FRAUD','Order #ORD-98423','AUTO','BLOCKED'], ['2025-04-15 18:28:15','admin@oyeimagine.com','Super Admin','REJECT_KYC','Organiser #O-1204','103.24.x.x','SUCCESS'], ['2025-04-15 18:15:39','unknown','—','BRUTE_FORCE','Login','185.220.x.x','BLOCKED'], ].map(([ts,user,role,action,res,ip,status])=>` `).join('')}

${h}
${ts}	${user}	${role}	${action}	${res}	${ip}	${status}

Platform Configuration

${[['Default Ticket Cap per User','10','Override per event allowed'],['Platform Commission Rate','10%','Applied to gross ticket sales'],['Convenience Fee (flat)','₹20','Per order'],['GST on Platform Fee','18%','GSTIN: 27AABCO1234A1Z5'],['Settlement Window','T+7 days','After event date'],['TDS Deduction Rate','5%','On payments to organisers'],['Minimum Event Price','₹1','Per ticket'],['Maximum Ticket Qty Override','100','Admin approval required'],['KYC SLA','24 hours','Business hours only'],['Refund Processing Time','5-7 business days','NEFT/UPI'],['Cancellation Window','48 hours before event','50% refund'],['Age Verification','Aadhaar OTP','For 18+ events']].map(([k,v,note])=>`

${k}

${v}

${note}

`).join('')}

⚡

Avg API Latency

42ms

P99: 180ms

📦

Queue Depth

128

Normal

🔥

Error Rate (5m)

0.02%

SLA: <0.1%

Service Uptime & Status

API Gateway

99.9%

D1 Database

99.8%

CDN / Pages

100%

Queue / KV

99.7%

Search Index

99.5%

R2 Storage

100%

Payment GW

99.9%

WhatsApp API

99.6%

Email (SES)

99.8%

SMS (Twilio)

99.7%

AI Engine

99.4%

Scanner API

100%

Recent Incidents Last 30 days

Date	Severity	Component	Duration	Impact	Status
Apr 12, 02:14	P2	Search Index	18 min	Search degraded	Resolved
Apr 8, 14:30	P1	Payment Gateway	4 min	0.8% txn failure	Resolved
Mar 28, 09:05	P3	Email SES	45 min	Delayed emails	Resolved

🏟️

Total Venues

528

12 cities

⏳

Pending Verification

Action needed

✅

Verified Venues

514

97.3% approved

⭐

Avg Rating

4.3

Based on organiser reviews

Pending Venue Applications

🏟️

Phoenix Marketcity Amphitheatre · Pune

Capacity: 3,000 · Owner: Atria Convergence · Docs: Fire NOC pending

🎪

Noida Stadium Ground · Noida

Capacity: 15,000 · Owner: Noida Authority · Docs: All submitted

Top Performing Venues By GMV this month

Venue	City	Capacity	Events (MTD)	GMV	Status
MMRDA Grounds	Mumbai	75,000	3	₹1.2Cr	Active
Palace Grounds	Bengaluru	40,000	5	₹84L	Active
Jawaharlal Nehru Stadium	Delhi	75,000	2	₹68L	Active
HITEX Exhibition Centre	Hyderabad	20,000	4	₹42L	Active
Shree Shiv Chhatrapati Sports Complex	Pune	12,000	6	₹38L	Active

📋

Pending KYC

SLA: 24h

✅

Approved This Week

Avg 6h TAT

❌

Rejected This Week

Docs incomplete

KYC Submissions Queue 18 pending

Organiser	Submitted	GST	PAN	Bank	Status
Oye Events Pvt Ltd	Apr 15, 10:20	✓	✓	Pending	In Review
Ravescape Prod.	Apr 15, 08:45	✓	✓	✓	Pending
Horizon Live Events	Apr 14, 16:30	✓	Missing	✓	On Hold

💸

Pending Payouts

₹18.4L

This week

✅

Settled (MTD)

₹2.1Cr

T+7 cycle

🔄

In Processing

₹42L

NEFT batch

🏦

TDS Deducted (MTD)

₹10.5L

5% on payouts

Pending Settlements Requires approval for >₹5L

Organiser	Event	Gross GMV	Platform Fee	TDS	Net Payable	Due Date	Status
Sunburn India	Sunburn Arena Apr	₹5,98,500	-₹59,850	-₹26,926	₹5,11,724	Apr 20	Ready
NH7 Weekender	NH7 Apr Edition	₹8,50,000	-₹85,000	-₹38,250	₹7,26,750	Apr 22	Processing
Comedy Store	LOL Night Apr	₹1,38,000	-₹13,800	-₹6,210	₹1,17,990	Apr 25	Pending

🔄

Refunds (MTD)

₹8.4L

2% refund rate

⏳

Pending Refunds

142

5-7 day window

✅

Processed Today

₹1.2L

⚠️

Disputed

Manual review

Refund Queue Pending processing

Order ID	Fan	Event	Amount	Reason	Requested	Status
#ORD-98421	Priya S.	Sunburn Arena	₹4,500	Event cancelled	Apr 15	Pending
#ORD-98415	Rahul K.	NH7 Weekender	₹8,500	Double booking	Apr 14	Pending
#ORD-98388	Meera T.	Comedy Night	₹1,200	Duplicate charge	Apr 13	Disputed

🧾

GST Collected (MTD)

₹75.6L

18% on platform fee

📤

GSTR-1 (Apr)

Auto

Due May 11

📥

Input Credit (ITC)

₹8.2L

Cloud & infra

💰

Net GST Payable

₹67.4L

Due by 20th

GST Breakdown by Category

Category	Taxable Value	GST Rate	CGST	SGST
Platform Commission	₹42L	18%	₹3.78L	₹3.78L
Convenience Fee	₹28L	18%	₹2.52L	₹2.52L
Advertising	₹15L	18%	₹1.35L	₹1.35L
Total	₹85L	—	₹7.65L	₹7.65L

Filing Schedule

GSTR-1 (Apr 2025)

Outward supplies

Due May 11

GSTR-3B (Apr 2025)

Summary return

Due May 20

GSTR-1 (Mar 2025)

Previous month

Filed

👥

Total Users

2.4M

↑ 18% MoM

🌟

DAU

84,200

3.5% DAU/MAU

🔒

Fraud Flagged

Under review

📧

Verified Emails

91.4%

2.19M users

User Search & Management

User	Email	City	Joined	Orders	Lifetime Value	Status
Priya Sharma	priya@gmail.com	Mumbai	Jan 2023	28	₹42,500	Active
Rahul Kumar	rahul.k@outlook.com	Delhi	Mar 2024	14	₹18,200	Active
Unknown User #12842	bot-12842@tempmail.com	—	Apr 2025	8	₹0	Fraud

📱

WhatsApp Sent (MTD)

4.2M

98.4% delivered

📧

Emails Sent (MTD)

2.8M

42% open rate

💬

SMS Sent (MTD)

1.2M

99.1% delivery

🔔

Push (MTD)

8.4M

12% CTR

Notification Templates

Booking Confirmation

Hi {{name}}, your booking for {{event}} is confirmed! 🎉 Tickets: {{qty}} · Order: {{order_id}}

Edit Template →

Event Reminder

Your event {{event_name}} is tomorrow! Doors open at {{time}}. Download your QR ticket now.

Edit Template →

Refund Processed

Your refund of ₹{{amount}} for {{event}} has been processed. Credit within 5-7 business days.

Edit Template →

New Event Alert

{{event}} just dropped in {{city}}! Early bird tickets at ₹{{price}}. Book before they sell out.

Edit Template →

OTP Verification

Your INDTIX OTP is {{otp}}. Valid for 10 minutes. Do not share with anyone.

Edit Template →

New Template

Create a custom notification template for any channel

Create →

Role-Based Access Control 9 roles defined

Role	Users	Portals	Key Permissions
Super Admin	2	All	Full platform control, freeze, RBAC, finance
Platform Admin	5	Admin, CMS	Approvals, CMS, user management, reports
Finance	4	Admin (Finance only)	Settlements, refunds, GST, payouts
Support	12	Admin (Support)	User queries, refund requests, order lookup
Organiser	342	Organiser	Create events, ticketing, analytics, settlements
Venue Manager	528	Venue	Calendar, pricing, enquiries, analytics
Event Manager	1,240	Event Manager	Ops dashboard, team, tasks, incident log
Scanner	4,800	Ops (Scanner)	QR scan, entry log, emergency alerts
POS Operator	2,400	Ops (POS)	Merchandise sales, F&B, cart, receipts